PlusFour has earned Certified status for information security by the Health Information Trust Alliance. Through the HITRUST CSF Certification, PlusFour has met key healthcare regulations and requirements for protecting and securing sensitive private healthcare information. HITRUST CSF Certified status indicates that PlusFour has a commitment to the required safeguards and risk management. This places PlusFour in an elite group of organizations worldwide that have earned this certification. For additional information, please visit www.hitrustalliance.net.
“This places PlusFour in an elite group of organizations worldwide that have earned this certification.”
OUR STANDARDS
With collection procedures increasingly under scrutiny by government regulatory bodies, PlusFour Inc. maintains only the highest standard of compliance to assure swift and uninterrupted service.
At PlusFour, we are acutely aware of our responsibility to protect the personal and financial information provided to us. We use only state-of-the-art systems that are upgraded frequently to assure the strictest level of security and maintain industry-required encryption and firewall protection.
AICPA AUDITED
PlusFour is audited annually by an AICPA auditing firm. These audits cover controls relevant to the security, availability, and processing integrity of the systems we use to provide services to our clients. The audits also evaluate the confidentiality and privacy of the information processed by these systems.
ACA INTERNATIONAL MEMBER
PlusFour has been a member of The Association of Credit and Collection Professionals since 1997. The ACA establishes ethical standards, provides updates on the continuously changing industry regulations, and advocates on both the state and federal levels. ACA International is a unique source for compliance and educational materials, insurance, bonding, and training.
SSAE CERTIFIED
PlusFour is one of a select few collection agencies audited each year by a specialized CPA firm to provide us with an SSAE 16 certification. This audit assures that our systems, policies, and procedures meet the strictest levels of compliance, safety, and security. This audit is voluntary and commissioned each year to insure that our clients, our company, and the consumer are all being handled with the highest level of professional, industry, and business standards.
BACKED BY AGILITY RECOVERY
We are proud to be contracted with Agility Recovery. In the case of a disaster or emergency that might render our systems unusable, Agility would provide emergency systems to us within 24 hours of the disaster, ensuring uninterrupted service.
AUDIT REVIEW RESULTS
“Formal IT policies and procedures exist that describe physical security, logical access, computer operations, patch management, and data communication standards. All teams are expected to adhere to the PlusFour policies and procedures that define how services should be delivered. These are located at each employee’s workstation and can be accessed by any PlusFour team member.”
— A-LIGN
“PlusFour has implemented mechanisms to track and record operational data to make strategic decisions and ensure objectives are consistently achieved. Information gathered from systems enable PlusFour to understand business trends to maximize efforts and provide optimal services.”
— A-LIGN
“The effectiveness of controls cannot rise above the integrity and ethical values of the people who create, administer, and monitor them. Integrity and ethical values are essential elements of PlusFour’s control environment, affecting the design, administration, and monitoring of other components. Integrity and ethical behavior is the product of PlusFour’s ethical and behavioral standards, how they communicate, and how they are reinforced in practice.”
— A-LIGN
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ACCREDITED AND COMPLIANT
PlusFour Inc. maintains only the highest standard of compliance to assure
swift and uninterrupted service.
